3 ms·
> The only downside is that if you use your own equipment, the first thing they will do when you call for tech support is tell you that it is the fault of your
by Black101 5y ago
> The only downside is that if you use your own equipment, the first thing they will do when you call for tech support is tell you that it is the fault of your equipment.
I would rather buy a second brand new one then pay Comcast an extra $15 per month... and that second router will pay for itself in just a few months. But most of the time, I don't have to do that.
- gnicholas 5y agoIn my experience, there's never been a problem with my equipment. So I've never had to buy a new modem as a result. The annoyance is that this is their go-to excuse, and it's a waste of time to deal with this excuse every time I call in.
- Black101 5y agoIt stinks, but they have a monopoly if you want high speed internet, so they can do whatever they want... because the government gave them a monopoly. I wish the Government would create free ultra high speed Internet for all citizens while the Government is printing all this money.