Yup, my track record with them is excellent, also. I have received one wrong item (refunded, told to keep) and one item I didn't order. The only hassle I've e

Yup, my track record with them is excellent, also. I have received one wrong item (refunded, told to keep) and one item I didn't order. The only hassle I've ever had was a damaged item they were trying to talk me into accepting a discount rather than returning (a very heavy item, I'm sure shipping was an issue.) There very definitely is an issue with counterfeits and their comingled inventory system needs to be nuked from orbit. I have once seen a product where it was pretty apparent *every* offering was garbage or counterfeit. I even reported one of the counterfeits to Amazon as the image revealed it was one of the garbage things, not the name brand it purported to be.