I once ordered a DSLR camera kit from Amazon for around $750. It had a bunch of lenses but the lens adapter it was suppose to come with was missing. The adapter

I once ordered a DSLR camera kit from Amazon for around $750. It had a bunch of lenses but the lens adapter it was suppose to come with was missing. The adapter cost about $15 so I reported it was missing the adapter and asked if they could either send me one or refund me $15 so I could buy one off Amazon. They gave me 2 choices instead of reading my request, return it or accept a partial refund of 30%. I accepted the partial refund because I didn't want to return/re-order the camera kit and hope that it doesn't happen again. I felt kind of bad accepting such a large refund for a small problem.