You have a point, but if the company has a stated refund policy and its actual policy differs from that, then it can not in any way be regarded as just, IHMO.

You have a point, but if the company has a stated refund policy and its actual policy differs from that, then it can not in any way be regarded as just, IHMO. (I have never bought anything expensive from Amazon, and so I have no idea what its stated policy is.)