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In Germany you can also have them ship to a Packstation or directly to the post office - at least most of the time. This has worked well so far. The only probl
by dalai 5y ago
In Germany you can also have them ship to a Packstation or directly to the post office - at least most of the time. This has worked well so far.
The only problem I had was that sometimes they drop them off at a neighbor even when I am at home. At least nowadays the name of the neighbor is printed on the notice they leave in the mailbox (and is also included in the email notification) so X instead of signature doesn't work - at least for DHL and my area.
- toper-centage 5y agoIn Berlin, if you live in the ground floor of a residential building, you're stuck being the building's personal packstation. No mail man will bother ring all the bells of the building.
- heckerhut 5y agoLol, so true.
- rkachowski 5y agoThis doesn't work consistently (in Berlin at least), especially with Amazon and DHL. There is no guarantee over that the package will be shipped via DHL / Deutsche Post, and I am at this moment dealing with Hermes and DPD refusing to deliver Amazon packages to a DHL Packstation. On top of that, DHL refuses to deliver to their own Postfiliale locations at times, DHL express even explicitly say they cannot do this.
- detaro 5y agoHave you explicitly selected delivery to a Packstation through their locker picker, not just put the Packstation address in as a normal shipping address?
- fooblat 5y agoThis drove me crazy when I lived in Berlin. I did some research and you don't have to put up with it. Contact Amazon DE customer service and tell them to put a note on your account that you do not consent to any changes to the delivery address. Legally you don't even have to do this but it makes the next calls go easier. If DHL leaves your package someplace else, like with a neighbor, that is between DHL and Amazon has to sort out. When next package was left with at a nearby building, I immediately contacted Amazon and informed them my package was not delivered to the correct address. I refused any and all suggestions that I go look for the package. I just repeatedly asked when I can expect delivery to the correct order address. They ended up shipping a replacement. After standing my ground on this a few times with Amazon, DHL stopped leaving my packages with other people. DHL doesn't their best to push last mile delivery costs onto you but you don't have to accept it. edit: typos