I have had problems. I use this thing called keepa.com and it tells me when the prices of hard disks fall. So over the past year I had tried 4 times to buy and

I have had problems. I use this thing called keepa.com and it tells me when the prices of hard disks fall. So over the past year I had tried 4 times to buy and three times I didnt even get the order. So I was told "well because you didnt get it,we cant send a replacement so get a refund " the last time I bought a 5tb external disk and I got, I kid you not, a 500 GB internal hard drive that was patched with tape. When I complained, I was told to get a refund because, again, cannot send you a replacement. They really do not honor their prices if you get a good deal or a slip up.