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I feel there is something universal about the phase in which the company enters and it is interesting to learn what moves companies in different phases. Growin
by veselin 5y ago
I feel there is something universal about the phase in which the company enters and it is interesting to learn what moves companies in different phases.
Growing market, good press around, apologists for your brand, regulation and anti-monopoly scrutiny seems far away. Then the company is risk-taking, 7k$ that somebody occasionally may cheat is nothing in comparison to a possible blog post saying how awesome the company is. I think miraculously Apple is still here now, Google and Amazon were here 10 years ago, now AWS is here, Microsoft came here again recently, etc.
Then times come that bad press is there regardless of what you do, regulators watch you carefully. Then the user support becomes some scripts to follow, revenue over the next months (or launch before the next promotion cycle) is all you care about. Here I think how Verizon were super greedy and tried to milk the Droid brand within the 1st year, essentially killing it. I think the problem is once you enter this phase, it self-reinforces to stay here.
I have a theory why Google moved from one to the other and I have no view on the others, but at least here I think it was majority external factors not withing the company.