My Startup(engineyard.com) has just finishing building our phone system in adhearsion. This handles our global support line with tons of features: Provides a c

My Startup(engineyard.com) has just finishing building our phone system in adhearsion. This handles our global support line with tons of features: Provides a complete IVR written in Ruby, with helpers for menus, multiple dialing, etc. Provides a complete user interface written using Ruby on Rails, for an easy to use configuration tool for both users and administrators. Supports PSTN numbers as extensions, providing a completely virtual PBX. Supports automatic creation of workgroups, including insertion into the dial plan, right from the Ruby GUI. Supports workgroup scheduling from the user interface, so you extension only rings when you tell it to. Supports dialing multiple phones and employees to answer an inbound call. Forwards voice mails to everyone in the workgroup Supports click to dial, call history, etc. from the GUI The cool part is we're going to open source this thing in the next few weeks. It's probably the biggest adhearsion app out there yet and will serve as a great example for folks looking to do cool stuff with adhearsion.