I personally think RIM's success is going to be contingent on updating or modernizing the appearance of their UI/OS. BB crushed all competitors to date by offe

I personally think RIM's success is going to be contingent on updating or modernizing the appearance of their UI/OS. BB crushed all competitors to date by offering a smartphone that was acutely targeted at their market - business users. Now that they're seeing volume as a premium general purpose phone they'll need to track the desirable features in that segment. The BB Bold looks like a great start (the UI is sooo much nicer looking than 4.1-4.3), but Apple has really raised the bar, so it's not a gimmie like it was in years past.