I stopped using them around two years ago when I was finally fed up with the increasing amount of dark patterns and gaslighting they did on their site. The revi

I stopped using them around two years ago when I was finally fed up with the increasing amount of dark patterns and gaslighting they did on their site. The reviews also became more and more inflated, I stayed at places with a 8.9 rating that were really shabby and subpar. The straw that broke the camel's back was when I booked a room at a hotel that had great reviews and lovely photographs, only to come to a place that was in the middle of being remodeled, with torn down walls and entry through a construction site. Also, most hotels will actually allow you to book rooms at lower prices and with less severe cancellation policies when calling them directly.