I think antitrust jurisprudence in the US is far too heavily focused on consumer prices to the detriment of all of the “intangible” benefits of increased compet

I think antitrust jurisprudence in the US is far too heavily focused on consumer prices to the detriment of all of the “intangible” benefits of increased competition. (Thanks, Chicago Schoool!) Things like quality, customer service, responsiveness, and even transparency and data privacy are important aspects of competition and very real benefits to consumers but are completely overlooked in the antitrust analysis. I don’t care if I’m paying the “market rate” if I’m having to constantly argue on the phone about charges or to adjust my schedule to accommodate an 8 hour service window. Those negative consumer externalities wouldn’t exist (or would at least be far less frequent) if the market were more competitive.