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I like that idea! It could be a helpful way to gather feedback directly from your users and maybe could even function as a way to do support. Right now, the to

I like that idea! It could be a helpful way to gather feedback directly from your users and maybe could even function as a way to do support. Right now, the tool is focused on helping creators iterate and communicate feedback on website and web apps with their team. Ultimately, I want to create "the new digital scratch paper for the web." That vision would include both users and creators. Allowing users to contribute could bring user-centered and participatory design to a new level!

stevenicr 5y ago
In some of my design cases - some of the users are kind of part of the design team - well complaints, suggestions, problems tend to come from extended staff as well as thier customers. I'd like to see something like jitsi screen sharing / recording, maybe via matrix.. with save screenshots to put into wordpress posts.. leaving room for comments and uploading more pics / video / assets.. I've looked into 'together.js' wihch has a wordpress plugin. I've longed for some of that analytics software that records every scroll and click someone does - but not stumbled upon self hosted / non-third party version yet.. sadly many design things become printed pages with circles and highlights - haha - we certainly can do better, but not found all the pieces of the puzzle yet here. Lately it's been screen sharing via video calls - but that allows only one sided move around the screen and such. Thought I bookmarked some basic video making / screen doodle tools some time ago - but never got to use them. So yes I hope this "the new digital scratch paper for the web." becomes a thing, and I hope it connects with other tools and can be private. I'm rooting for ya on this! It is so much easier to communicate when someone can grab a screen shot and draw on it with basic tools - or send video showing where they got stuck or whatever on which device / browser they are using.
- atatatat 5y ago
  > I've longed for some of that analytics software that records every scroll and click someone does - but not stumbled upon self hosted / non-third party version yet.. It's there.
  - coyleandrew 5y ago
    Have you tried Fullstory?
    - stevenicr 5y ago
      just scrolled over it - seems not self hosted option - so no control. While i appreciate the privacy things they mention, it makes me want to try to create sessions where privacy things can be inferred - although it says it strips private stuff - I can imagine it may be easy to agree that CC numbers and the like should be private - other analytics data which may mean nothing to the third party data house may mean a lot to individuals.. so I'd pass on it. no big deal, they say in their terms they would pass on me too - "we just aren't ready to deal with the baggage" haha. self hosted and owned on our own terms is the way to go, this one certainly is not it.
      - coyleandrew 5y ago
        I agree. I'll keep my eye out for other solutions that match your requirements. Good luck!
        XCSme 5y ago
        I am working on one ( https://www.usertrack.net https://www.usertrack.net ) but the session-recording part works a bit differently than FullStory and Hotjar, as it only records actions, not page content.
- coyleandrew 5y ago
  So true! Describing an issue on a website or app can be really difficult without a visual. And communicating a proposed design change is even harder without something to look at. I'll explore how NextUX could fit the workflow and issues you described.

stevenicr 5y ago

In some of my design cases - some of the users are kind of part of the design team - well complaints, suggestions, problems tend to come from extended staff as well as thier customers. I'd like to see something like jitsi screen sharing / recording, maybe via matrix.. with save screenshots to put into wordpress posts.. leaving room for comments and uploading more pics / video / assets.. I've looked into 'together.js' wihch has a wordpress plugin. I've longed for some of that analytics software that records every scroll and click someone does - but not stumbled upon self hosted / non-third party version yet.. sadly many design things become printed pages with circles and highlights - haha - we certainly can do better, but not found all the pieces of the puzzle yet here. Lately it's been screen sharing via video calls - but that allows only one sided move around the screen and such. Thought I bookmarked some basic video making / screen doodle tools some time ago - but never got to use them. So yes I hope this "the new digital scratch paper for the web." becomes a thing, and I hope it connects with other tools and can be private. I'm rooting for ya on this! It is so much easier to communicate when someone can grab a screen shot and draw on it with basic tools - or send video showing where they got stuck or whatever on which device / browser they are using.

atatatat 5y ago
> I've longed for some of that analytics software that records every scroll and click someone does - but not stumbled upon self hosted / non-third party version yet.. It's there.
- coyleandrew 5y ago
  Have you tried Fullstory?
  - stevenicr 5y ago
    just scrolled over it - seems not self hosted option - so no control. While i appreciate the privacy things they mention, it makes me want to try to create sessions where privacy things can be inferred - although it says it strips private stuff - I can imagine it may be easy to agree that CC numbers and the like should be private - other analytics data which may mean nothing to the third party data house may mean a lot to individuals.. so I'd pass on it. no big deal, they say in their terms they would pass on me too - "we just aren't ready to deal with the baggage" haha. self hosted and owned on our own terms is the way to go, this one certainly is not it.
    - coyleandrew 5y ago
      I agree. I'll keep my eye out for other solutions that match your requirements. Good luck!
      - XCSme 5y ago
        I am working on one ( https://www.usertrack.net https://www.usertrack.net ) but the session-recording part works a bit differently than FullStory and Hotjar, as it only records actions, not page content.
coyleandrew 5y ago
So true! Describing an issue on a website or app can be really difficult without a visual. And communicating a proposed design change is even harder without something to look at. I'll explore how NextUX could fit the workflow and issues you described.