I've been looking to add chat/support/knowledge base to one of my consumer facing sites now for a month or two, and out of everything I've looked at/tested, I'm

I've been looking to add chat/support/knowledge base to one of my consumer facing sites now for a month or two, and out of everything I've looked at/tested, I'm most excited for this. I tested out assist.ly, and while powerful, it just seemed like overkill. Olark was a bit expensive in my opinion and missed the support features, and there were a ton of other ones which were all in the gaps. LOVE the iPhone app side of it, can't wait to test that (I'm assuming you know the link on the main page doesn't go to the app store, but my search didn't list it either, so I presume it isn't published yet) Looks like it has some great potential, congrats. The only thing I can say negative is when I type groove in the url it will auto bring me to grooveshark, so I'll be forced to type out the whole url ;-)