Because we indeed have been proven, time and time again, that people will rarely pay a premium for UX. We will complain about it, mock it, but rare are those w

Because we indeed have been proven, time and time again, that people will rarely pay a premium for UX. We will complain about it, mock it, but rare are those willing to pay more for it (or even merely change products), unless the advantage is significant (ie Netflix vs P2P & streaming websites) Regarding Netflix, honestly, their UX is a mess.