My wife and I are no strangers to "buying" on-demand movies we enjoy. But our experience with Verizon FIOS is that every couple of months those titles "aren't

My wife and I are no strangers to "buying" on-demand movies we enjoy. But our experience with Verizon FIOS is that every couple of months those titles "aren't available." Our "Purchased" area is empty. Last night was one of those nights. We settled in a bit early for TV (minor celebration) and decided we had time to re-watch a movie, and our kid-still-at-home would join us. But we couldn't get it and ended up watching some junk (background while we talked mainly) and, of course, losing the kid's interest. The alternative was to try to call CS and spend perhaps an hour troubleshooting. If, however, we owned our own physical copy we could have watched it. My evening, crippled by tech failures of the vendor, and no recourse for compensation for loss of use or our time.