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Comes down to UX. If your frontend isn't ergonomic, you're doomed. OSS chat protocols suffer from too much choice. Users don't want to go app hunting, they want
by halfmatthalfcat 5y ago
Comes down to UX. If your frontend isn't ergonomic, you're doomed. OSS chat protocols suffer from too much choice. Users don't want to go app hunting, they want one stop shopping and be told what to use. Having a centralized platform is making the choice for the consumer and they're happy to oblige.
- thomasahle 5y ago> they want one stop shopping and be told what to use Until that app becomes unusable / bought by Andrew Lee and they wish there was an alternative they could easily migrate to.