To further this, any systems designed to "replace" these systems must also first talk to these systems and provide identical functionality. This was the case wi

To further this, any systems designed to "replace" these systems must also first talk to these systems and provide identical functionality. This was the case with the old BOSS systems we had to integrate with using term screen scraping and pushing text-based booking codes. The same codes used by agents at the ticking counter when you see them type 500 characters just to look you up in their systems. Only now, they aren't interacting with the BOSS system anymore, it's Amadeus or Sabre they are interacting with.