I have found that claim mostly projection from closed source rivals in my experiences. Namely because those are the only places I have found support knowledge o

I have found that claim mostly projection from closed source rivals in my experiences. Namely because those are the only places I have found support knowledge outright cashgated. I head the claim and it seems as if it was a line from Microsoft back when they were hostile to open source and a minute after it left their mouth managment promptly set up a meaning to ask "Why aren't we doing that?" shortsightedly to the detriment of their own longterm health. Open source ethos have been more "not want to deal with that crap" in ethos and a general tendency against wanting to provide support if it doesn't involve bugfixes. Again back when the community were more stereotypically grumpy greybeard telling you to boost your expertise by RTFM than evangalists with sizable blog and/or social media presence depending on the timeframe, or even novices grinding out tutorial websites as a portfolio item of sorts as an extension of "extracurriculars to get into a good college" side activities. I am not calling that cultural change a bad thing, far from it. I am just noting it has far more energy involved in maintenance of a communal efforts compared to less than easily accessible man files whose gap in time between last update and today could rent a car if it was an ordinary human.