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I'm sorry what is the person complaining about? Should every app on AWS using more than the free tier complain that AWS wants them to pay because they have a h

by yumraj 5y ago

I'm sorry what is the person complaining about? Should every app on AWS using more than the free tier complain that AWS wants them to pay because they have a historically popular app?

xupybd 5y ago
That there was an easy fix, and that fix was not suggested as the first option.
- meowface 5y ago
  And also that the only fix proposed was "the lowest plan we offer", the Entry Level Custom Plan for $8,000/year, for someone who just made a video years ago and abandoned their account.
halfdan 5y ago
Going from free tier to "our cheapest plan is $8k/year" is quite a big leap. Vimeo is obviously completely within their rights, but their pricing strategy is questionable from a small content creator's perspective.
- curryst 5y ago
  I've always had the impression that Vimeo was aiming for the more "enterprise" crowd. Most of the content I've ended up on Vimeo for is corporate, and I presumed that was a conscious decision on their part; to be the "more professional" version of YouTube. The LinkedIn counterpart to YouTube's Facebook-esque strategy. The tagline on their front page even says "Simple tools for any professional, team, and organization to create, manage, and share high-quality videos." The definition of "professional" is certainly up for debate, but the other items in that list make me think they are not talking about small content creators. I don't find it an absurd price point in that context. Many tools go from being free or very cheap to being very expensive in a single tier. GitLab comes to mind as one. Oracle is well known for what I like to call the "crack selling strategy"; the first hit's free, but every one after that is going to be really expensive. They're just not going to be able to compete on price with YouTube, and I can see how it makes sense to support a small number of high-paying customers than it is thousands of tiny content creators. I don't know what they're offering that convinces people to pay for it, but there's apparently something there.
erichurkman 5y ago
He's being held to a bandwidth constraint that he has no visibility into. The dashboard only shows about 2% of bandwidth being used. He has no way to a) verify if Vimeo is accurate, nor b) visibility into the other 98% of plays. Would you pay someone if they came to you and said "Pay me $8k, you're using 53x more traffic than you think. No, you can't verify that." Or would you tell them to go kick rocks?

by yumraj 5y ago

I'm sorry what is the person complaining about? Should every app on AWS using more than the free tier complain that AWS wants them to pay because they have a historically popular app?

xupybd 5y ago

That there was an easy fix, and that fix was not suggested as the first option.

meowface 5y ago
And also that the only fix proposed was "the lowest plan we offer", the Entry Level Custom Plan for $8,000/year, for someone who just made a video years ago and abandoned their account.

halfdan 5y ago

Going from free tier to "our cheapest plan is $8k/year" is quite a big leap. Vimeo is obviously completely within their rights, but their pricing strategy is questionable from a small content creator's perspective.

curryst 5y ago
I've always had the impression that Vimeo was aiming for the more "enterprise" crowd. Most of the content I've ended up on Vimeo for is corporate, and I presumed that was a conscious decision on their part; to be the "more professional" version of YouTube. The LinkedIn counterpart to YouTube's Facebook-esque strategy. The tagline on their front page even says "Simple tools for any professional, team, and organization to create, manage, and share high-quality videos." The definition of "professional" is certainly up for debate, but the other items in that list make me think they are not talking about small content creators. I don't find it an absurd price point in that context. Many tools go from being free or very cheap to being very expensive in a single tier. GitLab comes to mind as one. Oracle is well known for what I like to call the "crack selling strategy"; the first hit's free, but every one after that is going to be really expensive. They're just not going to be able to compete on price with YouTube, and I can see how it makes sense to support a small number of high-paying customers than it is thousands of tiny content creators. I don't know what they're offering that convinces people to pay for it, but there's apparently something there.

erichurkman 5y ago

He's being held to a bandwidth constraint that he has no visibility into. The dashboard only shows about 2% of bandwidth being used. He has no way to a) verify if Vimeo is accurate, nor b) visibility into the other 98% of plays. Would you pay someone if they came to you and said "Pay me $8k, you're using 53x more traffic than you think. No, you can't verify that." Or would you tell them to go kick rocks?