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This exact question was answered before here: https://news.ycombinator.com/item?id=25376346 https://news.ycombinator.com/item?id=25376346

• twobitshifter 5y ago
  Even reading all of that I am still surprised to find that the Uber Rider app is a over 1M LOC per platform. 20% of the functionality used by most users takes how many lines? It seems that they’re chasing the long tail of covering every global trip-taking use case. It might be fun to build, but how many of those features have a positive ROI?
  • throwaway3699 5y ago
    It's the ancient Microsoft Word vs. Google Docs debate. Without long tail features Uber would be less valuable to each customer.
  • ransom1538 5y ago
    You land in Madrid. You hail an uber using the app. You stand there for 2 hours, hail multiple drivers. The uber never comes. For some reason the uber on the map drives in circles around the airport - then cancels. You eventually get in a cab. The driver says 1) uber cars can't be that close to the airport - and 2) that he doesn't take cards. You no longer use Uber in Spain. You tell the rest of your family to not use Uber when they get to Spain.