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This is a really good point. I feel a lot of the time, I end up having to think which email I should email someone at. When a contact page has 8 emails on it wi
by Shenglong 15y ago
This is a really good point. I feel a lot of the time, I end up having to think which email I should email someone at. When a contact page has 8 emails on it with contact@, info@, support@, sales@, etc, it gets really confusing. I usually just end up emailing sales@, since I remember when I was working at Admiral, new customers got better treatment and response times than existing customers.
- ydm 15y agoAgreed. It's why we only have one friendly public-facing email address at our company - hi@
- fastfinner 15y agoThat's a really inviting email, I love it! Feels much more welcoming than info@ etc.