yeah, and that's a hill I'm willing to die on. Imagine the average non-technical person talking to some customer service agent on the phone and having to figur

yeah, and that's a hill I'm willing to die on. Imagine the average non-technical person talking to some customer service agent on the phone and having to figure out if her email is JANEWATSON@gmail.com, JaneWatson@gmail.com, janewatson@gmail.com, or Janewatson@gmail.com. Could you imagine the horror and complete security nightmare of multiple people running around using the same gmail address with different case. Those Jane email addresses above would be four different people. We'd be receiving mail intended for other people all day long.