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ATTENTION GOOGLE: REGARDLESS of what you think you need to do to comply with COPPA or any other law in the United States or any other jurisdiction; IF you hav
by jellicle 15y ago
ATTENTION GOOGLE:
REGARDLESS of what you think you need to do to comply with COPPA or any other law in the United States or any other jurisdiction;
IF you have automated processes that cancel accounts and freeze data and do not offer at a minimum, an opportunity for the person affected to retrieve his/her data entrusted with you;
THEN, this will keep happening (Google-made-me-cry stories).
THEREFORE, in order to reduce the number of Google-made-me-cry stories, you should:
IMPLEMENT a system to allowed users adversely affected by your automated processes a way to RETRIEVE their data, all the time, no matter what, come hell or high water.
IN FACT the account_delete() function shouldn't even take an ARGUMENT about whether to allow data retrieval; account_delete() should have a non-overridable call to allow_account_export_for_thirty_days(), if you KNOW WHAT I MEAN, which I nearly think that you DO.
BECAUSE this isn't rocket surgery.
AND BECAUSE we get upset if we lose our data. We become WROTH. You wouldn't like us when we are WROTH.
IT is the LEAST you could do. Seriously, it's the minimum. The absolute least. You could do more, if you wanted to. But this is the least.
SINCERELY, The Internet.
- OstiaAntica 15y agoUnder COPPA, once Google realizes the data is a child's personal information, they have to immediately delete the account.
- jellicle 15y agoYour statement is not true. In fact Google's only obligation under the law is not to make PUBLICLY available children's personal information without parental consent, and not to continue to collect personal information from a verified child without parental consent. There's even a specific safe harbor for Google to disclose a child's personal information to the child's parent.
- OstiaAntica 15y agoNo, you don't know what you are talking about. I ran the COPPA compliance for a Fortune 100 company when the law was passed. There is no public/private distinction in the law. "The Children's Online Privacy Protection Act and Rule apply to individually identifiable information about a child that is collected online, such as full name, home address, email address, telephone number or any other information that would allow someone to identify or contact the child." http://www.coppa.org/comply.htm http://www.coppa.org/comply.htm
- trezor 15y agoOr someone NOT GOOGLE could decide to do things the right way, and GOOGLE could run just a subset of the internet instead of the whole damn thing and every single service every internet-user used. I'm not sure why you guys are always asking Google to do things. It's like you want a single, big entity to have all dominating powers over your online-life. Maybe it's just me, but I think that's just plain weird.
- jellicle 15y agoI'm at -4 points for suggesting that Google should allow you to export your data when they close your account? Really? I'm embarrassed for you, Hacker News.