17 ms·
I find it reasonable that given the warranty claims, they should be contractually obligated to provide you with the terms they have agreed upon. If they find ou
by nyxtom 5y ago
I find it reasonable that given the warranty claims, they should be contractually obligated to provide you with the terms they have agreed upon. If they find out with new research and data that given the usage the battery will not last as long as they claimed, then a warranty claim would fall fairly under that use case. Updating the software to to degrade performance/range as an attempt to meet original warranty guidelines feels very much like misleading and unfair practices. Imagine if any appliance you owned did the same thing.
> Sorry you can't keep AC at the temperature you want because doing so will reduce the longevity of this appliance and we can't guarantee it will meet under warranty.
You would find this scenario absolutely unacceptable