I would say there's little glory in quietly polishing poo, in smoothing over problems without visibility. I agree it's not good to suffer in silence. However,

I would say there's little glory in quietly polishing poo, in smoothing over problems without visibility. I agree it's not good to suffer in silence. However, the political reality in any large company means shit will be shipped on a regular basis. This isn't unique to the dev/sysadmin roles. This happens in every area of business. There's enormous glory to be had in visibly polishing turds - in mitigating well known, well communicated problems. Prevention is very important, yes, but it is not a panacea.