I had similarly negative experiences with the GitHub app marketplace. They wouldn't even let me list my app as an unverified listing! That's the lower tier whic

I had similarly negative experiences with the GitHub app marketplace. They wouldn't even let me list my app as an unverified listing! That's the lower tier which supposedly had no minimum user count but didn't allow payments. My app was nonsensically rejected for not having enough users yet. Isn't the whole point of the marketplace to help obtain users? When I replied to appeal (directly quoting the no-minimum-user-count statement), I never received a response, and none of the ~dozen GitHub employees I know were either willing or able to help me. I gave up on the marketplace and just wrote my own Stripe billing, but after two years my app still only barely breaks even on its infrastructure costs. I deeply regret wasting my time building a GitHub app. Adding insult to injury: my GitHub app is a SaaS CI version of my open source CLI tool, which GitHub internally uses as a core infrastructure component for their DB schema management. 8 months after my GitHub app's launch, GitHub open sourced some Actions code which uses my open source CLI tool to substantially duplicate the purpose of my SaaS app, albeit in a less compelling way (their approach doesn't provide inline annotations, is much slower to execute, and involves contorting the CLI in unintended ways). Now I keep getting support requests from random users who want help configuring GitHub's action, but don't want to consider ever paying for a simpler-to-install solution with more features. It's extremely demotivating.