Steve Lehto had a video on this - When you explain the law and such peoples eyes glaze over, but when you put it into the context that this does affect them, th

Steve Lehto had a video on this - When you explain the law and such peoples eyes glaze over, but when you put it into the context that this does affect them, then they generally 'get it'. In my view if you need to get your dell laptop fixed, you can get it fixed by someone else when dell wants to charge you for a whole new laptop, or refuses to fix it. That's what right to repair is for.