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> By the way, I sent my Macbook to Louis for repair last year. His team did a great job! Easy to communicate with too. I got it back in the mail really fast on

> By the way, I sent my Macbook to Louis for repair last year. His team did a great job! Easy to communicate with too. I got it back in the mail really fast once the repair was complete. Doesn’t this defeat the purpose of what you’re claiming to want? Or is the guy you’re talking about more interested in this for his own reasons: wanting the repair money, not wanting to have to actually get certified to do authorised repairs.

rubyist5eva 5y ago
Right to Repair is not just about repairing things yourself, it’s about the freedom to choose who you would like to repair something for you. I can’t repair my own MacBook but I don’t think I should be forced to pay outlandish prices to Apple for the privilege if I don’t want to.
- stephenr 5y ago
  I don't understand. Is Apple holding a gun to your head if you take it to an unauthorised repairer?
  - rubyist5eva 5y ago
    They are doing their damndest to make it almost impossible to find someone that can. They want my only options to be a) pay their ridiculous repair fees because there is no other option that can do it for less, or b) just outright buy another macbook because they want to sell more computers.
    - 34679 5y ago
      There is another option: Buy a PC and be done with this nonsense forever.
      - rubyist5eva 5y ago
        When your livelihood includes supporting Apple platforms, that's not really an option.
  - CRConrad 5y ago
    They are making it impossible to be an unauthorised repairer.
Nextgrid 5y ago
> not wanting to have to actually get certified to do authorised repairs There is no such thing as "authorized repair" when it comes to Apple. It's authorized "overpriced parts-changing" at best. Their "independent repair programme" is a bullshit PR tactic that thankfully seems to have failed. Apple's IRP is absolutely not viable for a repair shop. You can't even stock parts in advance (so the minimum turnaround time becomes the parts delivery time), have to provide customer details to Apple and the prices don't work for either your or the customer's favour (in essence, it becomes just as expensive as an "authorized" repair at an Apple Store).
- stephenr 5y ago
  > There is no such thing as "authorized repair" when it comes to Apple. I guess the authorised service centers I've taken Macs to since the late 90s were figments of my imagination then?
  - Nextgrid 5y ago
    My point is, none of it is repair. It's blindly replacing parts, the same thing that the Apple Store would do, at the exact same prices. Given that Louis Rossmann appears to have made a successful business out of his "unauthorized" repair, consumers demand more cost-efficient options, which also happens to be better for the planet as it's less wasteful.
    - stephenr 5y ago
      > My point is, none of it is repair. So your logic is: if a part is replaced, the thing isn't actually repaired. > It's blindly replacing parts Blindly? Really? Every repair I've had done - even the ones where the tech doesn't speak the same fucking language as me - have clearly identified what's at fault, and told me what's being done. Hardly seems "blind". > at the exact same prices. If the genuine parts cost the same, why are you surprised the labour costs the same? > which also happens to be better for the planet as it's less wasteful Based on what? Have you really never heard of Repair/Refurbish for sale?

rubyist5eva 5y ago

Right to Repair is not just about repairing things yourself, it’s about the freedom to choose who you would like to repair something for you. I can’t repair my own MacBook but I don’t think I should be forced to pay outlandish prices to Apple for the privilege if I don’t want to.

stephenr 5y ago
I don't understand. Is Apple holding a gun to your head if you take it to an unauthorised repairer?
- rubyist5eva 5y ago
  They are doing their damndest to make it almost impossible to find someone that can. They want my only options to be a) pay their ridiculous repair fees because there is no other option that can do it for less, or b) just outright buy another macbook because they want to sell more computers.
  - 34679 5y ago
    There is another option: Buy a PC and be done with this nonsense forever.
    - rubyist5eva 5y ago
      When your livelihood includes supporting Apple platforms, that's not really an option.
- CRConrad 5y ago
  They are making it impossible to be an unauthorised repairer.

Nextgrid 5y ago

> not wanting to have to actually get certified to do authorised repairs There is no such thing as "authorized repair" when it comes to Apple. It's authorized "overpriced parts-changing" at best. Their "independent repair programme" is a bullshit PR tactic that thankfully seems to have failed. Apple's IRP is absolutely not viable for a repair shop. You can't even stock parts in advance (so the minimum turnaround time becomes the parts delivery time), have to provide customer details to Apple and the prices don't work for either your or the customer's favour (in essence, it becomes just as expensive as an "authorized" repair at an Apple Store).

stephenr 5y ago
> There is no such thing as "authorized repair" when it comes to Apple. I guess the authorised service centers I've taken Macs to since the late 90s were figments of my imagination then?
- Nextgrid 5y ago
  My point is, none of it is repair. It's blindly replacing parts, the same thing that the Apple Store would do, at the exact same prices. Given that Louis Rossmann appears to have made a successful business out of his "unauthorized" repair, consumers demand more cost-efficient options, which also happens to be better for the planet as it's less wasteful.
  - stephenr 5y ago
    > My point is, none of it is repair. So your logic is: if a part is replaced, the thing isn't actually repaired. > It's blindly replacing parts Blindly? Really? Every repair I've had done - even the ones where the tech doesn't speak the same fucking language as me - have clearly identified what's at fault, and told me what's being done. Hardly seems "blind". > at the exact same prices. If the genuine parts cost the same, why are you surprised the labour costs the same? > which also happens to be better for the planet as it's less wasteful Based on what? Have you really never heard of Repair/Refurbish for sale?