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Do you have a link to that video? What I've noticed from "right of repair" types of complaints is that they're often missing any search for ulterior motives re
by relix 5y ago
Do you have a link to that video?
What I've noticed from "right of repair" types of complaints is that they're often missing any search for ulterior motives regarding those decisions beyond "well obviously the only reason they did this was because they wanted to make it hard to repair". I need to reserve judgment until I see what Rossman has to say about the specific instance you mention - but is it possible the chip is actually not identical, and Apple has made customisations that change how it works beyond merely making it hard to repair? And Apple would not want competitors to be able to purchase these chips because they're somehow superior to the standard ones, at least for the use case Apple has custom-ordered them for?
In these kind of scenarios I really don't see how a trillion dollar company would be worried about squeezing a few extra dollars by putting an extra dependency in their logistical pipeline by ordering a very specific chip whose sole purpose is to put a relatively insignificant hurdle for repair shops to repair a device. I say relatively insignificant, because I'm guessing the impact shouldn't be that much - not many repair shops would order all possible chips, find defective ones, and solder the chip in/out as a service or do it cost-effectively, and of those that do, most will probably just salvage those chips from other broken devices, meaning the decrease in repaired devices is very small in terms of value for Apple, but the extra work it generates for them would be immense and, I believe, disproportional.
I'm watching this video[0] here where he's complaining about 4 charging chips, and if one of them breaks none of them work. Rossman mentions it's "completely asinine engineering design". He completely fails to think about whether there'd be any reason for this behaviour. Maybe Apple engineers aren't as dumb as he portrays them to be, and actually have made that decision for a very good reason. Maybe the failure modes of those chips actually involves a possibility of damaging the battery on the output side, and the output side is not separated - e.g. the output lines of those chips all come together on the same bus towards the battery, and thus if one chip is broken it could easily put the wrong kind of energy on those lines, causing damage to the battery and possibly it exploding. For this reason, Apple decided to keep things safe and as soon as one part of that system is malfunctioning, not to try and work through it in order to avoid a 1 in a million "battery explodes" kind of situation.
I'm not an electrical engineer and know next to nothing about how these systems work internally, but I believe there's too little nuance in Rossman's opinions and that impacts his credibility to me.
[0]: https://www.youtube.com/watch?v=S7RWdVWv7oU https://www.youtube.com/watch?v=S7RWdVWv7oU
- gjsman-1000 5y agoThis. He always assumes Apple is evil, Apple is screwing repair because they like screwing repair. Most companies aren't like that - companies are made of engineers, and do they like fighting repair for the sake of fighting repair? He never addresses what ulterior motives there may be. This might actually be why he complains he's been in many legislatures, testified, and they haven't gone further. The lack of willingness to give some perspective from Apple's side hurts his credibility.
- passivate 5y agoI agree that Apple isn't necessarily evil, but they sure would rather you buy a phone than repair it. That makes me wonder... is there any example where the newer model of an iPhone was easier to repair than the previous one? I'm still rocking my 6s and I had to have the front-glass replaced twice (clumsy!). Thankfully I haven't needed any other repairs.
- relix 5y agoiPhone have the longest life of all the smartphones out there. Very old phones still get software updates. They even throttle CPU to make sure an expired battery doesn't necessarily mean a broken phone. If they really wanted you to rather buy a new phone, they'd stop providing software updates much sooner, and they'd just let the phone die as soon as the battery is broken.
- passivate 5y agoYes, I do appreciate the updates. But we're talking about repair here, so I'd like to discuss that. Repairs could be needed at any time during the lifetime of a phone. Its not just about being able to repair 10 year old phones. A 50 cent component needs to be replaced on the main-board of an Apple product. Lets say I have found a qualified repair shop willing to do the repair at a price that I agree with. Why does Apple actively block the supply of parts?
- 5y ago