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This report says the FTC pushed them into it https://www.vox.com/recode/22443153/amazon-seller-supsensions-aukey-mpow-ftc-paid-fake-reviews https://www.vox.com/

• alangibson 5y ago
  They old Amazon line about being 'customer obsessed' sure went out the window a while ago.
  • intricatedetail 5y ago
    Obsessed about customers rear end...
  • drdec 5y ago
    When you are buying from a third-party via Amazon's website, exactly who do you think Amazon's customer is?
    • sidlls 5y ago
      It's not the third-party, that's for sure. Sellers on Amazon are almost entirely at the mercy of the honesty and good graces of the buyer. And, thanks to the rise of "drop shipping your way to riches!" "gurus" that have proliferated the web over the last few years, the Amazon marketplace has become a sewer of white-labeled identical (trash quality, usually) products all sourced from manufacturers on sites like Alibaba.
  • bogwog 5y ago
    When a company stops caring about customers, it’s either because their management is stupid (and the company is doomed), or because the company is immune to competitive forces.
• fmajid 5y ago
  I was pleasantly surprised by their removal of Aukey et al, given their past record of willful negligence and attempts to deflect liability for all sorts of horrors. This article confirms it was not actually a change of heart by Amazon. I'm not entirely sure if Amazon's fake-review enforcement is a deliberate sham (i.e. whether it is malice or incompetence), but this new information does raise the likelihood that it is deliberate policy.