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It's kinda your obligation to do more than "hope", isn't it? If Retool sees that their customers don't care enough to leave because of this, then why would the
by okdjnfweonfe 5y ago
It's kinda your obligation to do more than "hope", isn't it?
If Retool sees that their customers don't care enough to leave because of this, then why would they bother making things right?
- austinkhale 5y agoNo, it is not. That being said, I certainly would move to another service if they don’t make it right. However, I also run a business and don’t make knee-jerk reactions to cancel support services on a Saturday evening without giving any sort of time for the provider to respond. Always amazes me how intent people are at trying to frame comments in the least charitable way possible. We all support this person getting paid for their work. End of story.