This looks pretty bad on Salesforce's engineering culture. 1. They're still using manual processes where automation should be used. 2. They're using insuffici

This looks pretty bad on Salesforce's engineering culture. 1. They're still using manual processes where automation should be used. 2. They're using insufficiently robust scripts (Forgivable to a degree. Bugs happen) 3. They blame the individual rather than the process which allowed the individual to make this mistake. 4. They have their status page on the same infrastructure that the status page is reporting on.