4 ms·
You should call Xfinity about that. Up until my recent switch to fiber, I've had Xfinity/AT&T BI/@Home for ~20 years, and 7+ years at work, and it's been prett
by linsomniac 5y ago
You should call Xfinity about that. Up until my recent switch to fiber, I've had Xfinity/AT&T BI/@Home for ~20 years, and 7+ years at work, and it's been pretty reliable. The times I've had reliability issues have all been due to signal issues. Some have been damaged cable that got water into it, and would come and go based on rain or humidity. Some were bad splitters, or marginal cable that removed/replaced splitters had resolved.
- ghaff 5y agoIt seems like the sort of thing where they'll be "Looks fine to us." It does get up to rated speeds. It's just that it sometimes is quite slow and now and then drops entirely.
- linsomniac 5y agoI've had several experiences at home over he years where they said "If we come out and find the problem doesn't exist at the demarc, you will be charged X for a service call." Maybe that number was $75. In those cases, I just said yes, because it was worth $75 to me to have them test it. And in both cases they identified external wiring issues and rand replacement at no charge. The most recent case was at work, with Comcast Business service, and they identified marginal signal power at our modem, and removed an extra splitter that was in the ceiling of another business. Took them around 4 hours to track down and repair.