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Well Tesla does it and their customers love waiting hours for software updates (I'm not being sarcastic, this is literally what we found through benchmarking)

Well Tesla does it and their customers love waiting hours for software updates (I'm not being sarcastic, this is literally what we found through benchmarking) I kept pleading that we don't have the marketing that Tesla has, our customers don't want to think about updates. Not to mention OTA costs money. Tesla can do it because they are sinking money and only have a few hundred thousand cars. My company sells millions of cars per year, OTA is significantly more expensive. I'm not saying my company does OTA often, but the word Tesla cones up more often than it should.

jsight 5y ago
> Well Tesla does it and their customers love waiting hours for software updates (I'm not being sarcastic, this is literally what we found through benchmarking) I've done several OTAs on a Tesla. Most were about 1 month apart, and my longest update took 28 minutes. The average is closer to 15. > Tesla can do it because they are sinking money and only have a few hundred thousand cars. I won't get into whether they are sinking money, but they have about 1.6 million cars.
- CrazyStat 5y ago
  > I've done several OTAs on a Tesla. Most were about 1 month apart, and my longest update took 28 minutes. The average is closer to 15. Interesting. My Model X always estimates 25 but it's usually closer to an hour.
- pmontra 5y ago
  > my longest update took 28 minutes How does it work? Is it automatic during the night when the car is parked and you're asleep (that would be ideal) or does it updates when you start the car and would be ready to go (that would be a nightmare)? Maybe something in between.
  - eyesee 5y ago
    You get an update prompt on screen (and on your phone). The car asks you to schedule a time to install (normally 1 AM) or allows you to update immediately. When an update is triggered (manually or on a timer) you get a 2-minute countdown to restart and then it will install.
    - barefootcoder 5y ago
      So “we had to call an ambulance because the car was installing updates” is a real potential scenario?

jsight 5y ago

> Well Tesla does it and their customers love waiting hours for software updates (I'm not being sarcastic, this is literally what we found through benchmarking) I've done several OTAs on a Tesla. Most were about 1 month apart, and my longest update took 28 minutes. The average is closer to 15. > Tesla can do it because they are sinking money and only have a few hundred thousand cars. I won't get into whether they are sinking money, but they have about 1.6 million cars.

CrazyStat 5y ago
> I've done several OTAs on a Tesla. Most were about 1 month apart, and my longest update took 28 minutes. The average is closer to 15. Interesting. My Model X always estimates 25 but it's usually closer to an hour.
pmontra 5y ago
> my longest update took 28 minutes How does it work? Is it automatic during the night when the car is parked and you're asleep (that would be ideal) or does it updates when you start the car and would be ready to go (that would be a nightmare)? Maybe something in between.
- eyesee 5y ago
  You get an update prompt on screen (and on your phone). The car asks you to schedule a time to install (normally 1 AM) or allows you to update immediately. When an update is triggered (manually or on a timer) you get a 2-minute countdown to restart and then it will install.
  - barefootcoder 5y ago
    So “we had to call an ambulance because the car was installing updates” is a real potential scenario?