> didn't reveal the tricky word because it is highly industry-specific and possibly identifiable I suspect this article (or at this part of the article) is bs.

> didn't reveal the tricky word because it is highly industry-specific and possibly identifiable I suspect this article (or at this part of the article) is bs. Non-native speakers know highly industry-specific words very well, because it is the words they are using every day. Moreover, industry-specific words in business correspondence rarely have double meaning unlike everyday words. > Chia Suan Chong, a UK-based communications skills and intercultural trainer likely made up this story to get some publicity, but could not find a good simple example.