I always figured it was because: 1. HR/Finance/etc buys and runs a package from 3rd party to meet their desires. This is fine. 2. Their desires include all em

I always figured it was because: 1. HR/Finance/etc buys and runs a package from 3rd party to meet their desires. This is fine. 2. Their desires include all employees enter in details and navigate forms for themselves, but they have to be approved by their manager. Top level management decision that this is fine. 3. The group specifying requirements is now divorced from the users. leading to : 4. very little thought given to user experience for vast majority of users.