"I think what made it stick was just knuckling down, working our own bar, and caring about the customer experience above our own". That's 90% of job done out th

"I think what made it stick was just knuckling down, working our own bar, and caring about the customer experience above our own". That's 90% of job done out there! It amazes me how many places fail on these simple things. You walk into the toilet and that lock hasn't been fixed since last Christmas. The wobbly table is still there,or the kitchen that mix up orders all the time. But then I suppose It's no different to any other businesses, where simple things never get fixed too.