We use Front – team situation handling a lot of email, well worth it. No doubt a lot of providers have exactly the same features, but unless we'd gain something

We use Front – team situation handling a lot of email, well worth it. No doubt a lot of providers have exactly the same features, but unless we'd gain something drastically better from switching it's not worth the hassle. One under-appreciated feature: commenting on emails is incredibly powerful. Now when I use Gmail, I find myself wanting to comment "paid" on bills, or "waiting for Dianne to call back before I book the event". It's one of those simple things that make your life so much easier: when your inbox acts as a de-facto to-do list, having the status and next steps clearly visible makes everything stress free.