Agreed. The article is a fluff piece, using the most generic and sanitized anecdotes. What WORD was not understood? What was the culture of the sender vs rec

Agreed. The article is a fluff piece, using the most generic and sanitized anecdotes. What WORD was not understood? What was the culture of the sender vs receiver? Did I miss where there was any statistical information presented in the article? What other languages/native speakers were reviewed before determining English speakers won the title of world's worst communicators?