This idea seems to ignore two things: 1) jury duty is maybe 1 day per 1-2 years in America for most people, and it's still widely disliked. In my experience, i

This idea seems to ignore two things: 1) jury duty is maybe 1 day per 1-2 years in America for most people, and it's still widely disliked. In my experience, it's the most reliable place you can go and find adults acting like children who want to get out of school early. I'm not saying that's unreasonable, but I am saying that most people don't like expending their time on it. 2) A possible response to point 1) is that the frictions involved in virtual jury duty are much lower than those of real-world jury duty. But, this cuts both ways. One reason our legal system works is that people can't just automatically spam it with garbage claims (well, they can, but it requires spending time and resources). This defense doesn't apply when the whole thing is online. Heuristics for automatic defense of the jury system then run into the same problems of automatic moderating. Overall, I agree that it's unfortunate that automated moderating makes so many high-profile screw-ups. But I'm also confused by how many people are sure that it's because tech companies are ignoring obvious solutions.