4 ms·
What you've written here is a common sense that apparently isn't that common in many establishments. I have a feeling it did help a lot that you weren't from th
by cosmodisk 5y ago
What you've written here is a common sense that apparently isn't that common in many establishments. I have a feeling it did help a lot that you weren't from the industry,so you could see through a lot of bs.
- mod 5y agoThat's likely. We had one partner who had worked in bars for a long time, so he had those ideas about good service etc. I brought "all things computer" and a willingness to bust my ass. I also am the most logical and money-conscious, so I shot down a lot of ideas like spending 12k/ month or something in radio ads, as an early example. I also handled all the legal stuff, LLC, licensing etc. I think what made it stick was just knuckling down, working our own bar, and caring about the customer experience above our own.
- cosmodisk 5y ago"I think what made it stick was just knuckling down, working our own bar, and caring about the customer experience above our own". That's 90% of job done out there! It amazes me how many places fail on these simple things. You walk into the toilet and that lock hasn't been fixed since last Christmas. The wobbly table is still there,or the kitchen that mix up orders all the time. But then I suppose It's no different to any other businesses, where simple things never get fixed too.