As somebody who doesn't use Email much, Hey is a blessing. I just do not care about folders or labels. All I want is a place to store order receipts and manage

As somebody who doesn't use Email much, Hey is a blessing. I just do not care about folders or labels. All I want is a place to store order receipts and manage the two emails a week I write. Its a simple tool for my simple problem. An interesting conversation is to be had regarding the tech stack. I never used Basecamp, but Hey does indeed feel sluggish. And I'd wager most of these issues could be solved by adding, gasp, more JS to the page. Partial DOM changes, optimistic updates, keep a little state on the FE before sending a request to reduce the number of slow round trips, etc. Outlook 365, despite offering a million features I don't care about, is incredibly fast.