Theft, yes. There are other leaks, such as a lazy or rushed employee discarding broken merch without reporting it. Also, customer satisfaction trumps other poli

Theft, yes. There are other leaks, such as a lazy or rushed employee discarding broken merch without reporting it. Also, customer satisfaction trumps other policies. That is not just PR. If anything about the POS system annoys a customer for 2 seconds, like a barcode that won’t scan, it got circumvented. And again, the warehouse out back was so huge and chaotic, stuff just got lost, to be discovered months later.