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I can certainly understand and appreciate your point of view. You are free to disagree with mine and I am sorry that it might come off the condescending, it is
by roustem 5y ago
I can certainly understand and appreciate your point of view. You are free to disagree with mine and I am sorry that it might come off the condescending, it is certainly not what any of us want to convey.
However, we are also 1Password users and we build the product for ourselves. We are supporting millions of customers, several thousand support emails and tickets every day. And I am honest, the membership provides much better experience compared to standalone disjoined apps, manual syncing and lack of account recovery. The list of differences and improvements is huge. It certainly makes me sad when people think that it is only about sync.
Roustem, Founder of 1Password
- heleninboodler 5y agoMy honest advice is to just make a clear statement that you're dropping standalone mode and do it. People with licenses can continue using their non-upgradeable versions as long as they want but they're not getting any more updates. That would be a lot less dishonest than pretending it's supported-ish and just hiding it deeper and deeper on every release.
- roustem 5y agoWe still support our customers using 1Password 3 (originally released in 2009). You are probably right though. We should be more clear on where the future development of the product and service is going.