3 ms·

I've had the beta installed a long time but it stopped working a week or two ago. Perhaps I need to reinstall or something now that the main version is live? E

I've had the beta installed a long time but it stopped working a week or two ago. Perhaps I need to reinstall or something now that the main version is live? EDIT: Nope, still can't login. Bleh.

yabones 5y ago
I think something was borked in the config/sqlite db a few updates ago when the 'native' auth parts were added. I was bitten with the same bug. Nuking the `.config/1Password` directory and re-adding my account seemed to work. Not a great solution, but it's worked fine since.
- hartjer 5y ago
  Thanks for the guidance
- yxhuvud 5y ago
  Many thanks, it worked.
bwoodruff 5y ago
Really sorry to hear about that. You may've missed a database migration during the beta period. Please reach out to us and we'll be happy to help. support+linux@1password.com - Ben, 1Password
jtdressel 5y ago
Were you able to update to 8.0.34? We recently moved the deb and rpm repositories to prepare for this release. Installing the deb or rpm from https://1password.com/downloads/linux/ https://1password.com/downloads/linux/ should setup the correct repo for future updates. If you have 8.0.34, and still can't log-in you may be experiencing the issue yabones described. support@1password.com can provide you with more hands-on help. (Disclosure: I work at 1Password)
- yxhuvud 5y ago
  Yes, after applying the solution provided by yabones everything seems to work. Thanks anyhow :)
jdoss 5y ago
Do you have any 2FA setup? My work uses Duo 2FA with 1Password and I had to kick my Duo account into bypass mode to log in. I opened a support ticket with 1Password and they said it is a known issue with Duo + 1Password.
- roustem 5y ago
  Yes, Duo 2FA is now supported!
hartjer 5y ago
I have the same problem. It's quite frustrating.
- yxhuvud 5y ago
  The suggestion in https://news.ycombinator.com/item?id=27195167 https://news.ycombinator.com/item?id=27195167 worked for me.

I've had the beta installed a long time but it stopped working a week or two ago. Perhaps I need to reinstall or something now that the main version is live? EDIT: Nope, still can't login. Bleh.

yabones 5y ago

I think something was borked in the config/sqlite db a few updates ago when the 'native' auth parts were added. I was bitten with the same bug. Nuking the `.config/1Password` directory and re-adding my account seemed to work. Not a great solution, but it's worked fine since.

hartjer 5y ago
Thanks for the guidance
yxhuvud 5y ago
Many thanks, it worked.

bwoodruff 5y ago

Really sorry to hear about that. You may've missed a database migration during the beta period. Please reach out to us and we'll be happy to help. support+linux@1password.com - Ben, 1Password

jtdressel 5y ago

Were you able to update to 8.0.34? We recently moved the deb and rpm repositories to prepare for this release. Installing the deb or rpm from https://1password.com/downloads/linux/ https://1password.com/downloads/linux/ should setup the correct repo for future updates. If you have 8.0.34, and still can't log-in you may be experiencing the issue yabones described. support@1password.com can provide you with more hands-on help. (Disclosure: I work at 1Password)

yxhuvud 5y ago
Yes, after applying the solution provided by yabones everything seems to work. Thanks anyhow :)

jdoss 5y ago

Do you have any 2FA setup? My work uses Duo 2FA with 1Password and I had to kick my Duo account into bypass mode to log in. I opened a support ticket with 1Password and they said it is a known issue with Duo + 1Password.

roustem 5y ago
Yes, Duo 2FA is now supported!

hartjer 5y ago

I have the same problem. It's quite frustrating.

yxhuvud 5y ago
The suggestion in https://news.ycombinator.com/item?id=27195167 https://news.ycombinator.com/item?id=27195167 worked for me.