Do you know why it tells me it "tried to access my data 28 times" but won't let me retry the extra question I failed or tell me which one it was? There are 29 i

Do you know why it tells me it "tried to access my data 28 times" but won't let me retry the extra question I failed or tell me which one it was? There are 29 in total, no? https://imgz.org/iCT476pV/ https://imgz.org/iCT476pV/