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Sorry, I think some of them are stupid. For example: One reason I said we could increase sales is that repeatedly we suggested putting a menu list further from

Sorry, I think some of them are stupid. For example: One reason I said we could increase sales is that repeatedly we suggested putting a menu list further from the order window so people could see and decide what to order before we asked for their order. Management refused to even listen. Often someone would drive up and then spend time reading the menu before deciding what to order. Compare this to my local Dairy Queen, they have two menu displays. One right beside the order intercom and another two car lengths earlier, I often see people when they drive to the order area give their order right away because they know what they want, they already had time to make up their minds. The fact is, in most places management sucks at their job.

lotsofpulp 5y ago
There may be instances of lack of oversight at certain places, but specifically regarding the simple hypothesis of increasing pay for retail/hospitality/restaurant workers will result in more profit due to retaining better workers is shown not to work by the entire world not doing it. The other aspects to consider are, are the customers willing to pay the extra marginal cost for the marginal increase in utility, and will objectively, will the cream of the crop stick around for these jobs? It’s pretty well opined that customer service/retail/restaurant type jobs have the worst quality of life for those working in them. The amount of money needed to offset the quality of life issues at work is simply not possible for most restaurants.