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Subscriptions to services are fine. I dislike subscriptions to apps[0] because: 1. If I ever stop paying, I get nothing, no matter how much I've spent on the
by cgriswald 5y ago
Subscriptions to services are fine.
I dislike subscriptions to apps[0] because:
1. If I ever stop paying, I get nothing, no matter how much I've spent on the software over the years.
2. It shifts a lot of the risk of developing the new version onto the customer. I'm paying in advance for the next version, instead of being told what the features are and being able to make an informed decision. If I hate the new version, see (1).
3. It's more winner-take-all. If I'm spending $Y/mo on an app, that's $Y/mo I'm not spreading around to other apps. All-in-all, it feels like a clear win for the developers that 'win', but it feels lose-lose to me as a customer. I get all the joy of (1) and (2), but also I get less variety, both in my own purchases, and probably in available choices in the long run.
[0] - To be clear, I'm talking applications which require subscriptions for basic functionality, 'extra' functionality that was clearly removed to push subscriptions, or include useless tacked-on functionality like cloud storage (also clearly to justify a subscription). I'm not talking about apps for which there are recurring costs associated with my continued use of the app.
Edit: An addendum: I also like that I don't have a contract that explicitly states what I'm getting for my money each month. Usually it's just access to the app. Then they'll have language about how the subscription allows them to work on new features, offer support, etc. But they're not contractually obligated to provide me with any of that. (I don't have any levers at all, except not giving them more money, which doesn't help much.)
- ModernMech 5y ago> 1. If I ever stop paying, I get nothing, no matter how much I've spent on the software over the years. The Zune music service actually had a great fix for this: every month they allowed you to download a couple DRM-free tracks that you could keep forever. So if you ever cancelled, at least you had those tracks. That was nice, but at the same time I disagree that when you stop the service you are left with nothing. In fact, what you got was access to the service. If I ever stop paying for Spotify, I'm left with nothing... except for all the hours I spent listening to and enjoying music on Spotify without ads. Isn't that something?
- rovr138 5y agoI used JetBrain on another comment. I like their license. If I pay for a year, I get to keep access to that version. Regarding Spotify, for Spotify, while yes they have an app, you're mainly for the music streaming from the service. They mention that subscription to services are fine.
- evad3r 5y agoIf you stop paying for Spotify, your account just gets downgraded to the free version with ads.
- ModernMech 5y agoBut that’s why I pay for it, to not listen to ads. When I stop paying, I don’t suddenly lose all the minutes I didn’t have to spend listening to ads.
- cgriswald 5y agoYou’re talking about a service. Every time I use Spotify, it costs Spotify money. This cost is why I specifically excluded subscription services from my criticisms. It makes sense for services with recurring costs to have recurring billing. Spotify the Application, is just the means of accessing Spotify the Service. It provides me with cheap access to a library of data that I don’t otherwise possess. By way of analogy, I understand why I have to pay for a magazine subscription: they send me information on pieces of paper every month and that has a cost. But I wouldn’t pay a monthly fee to the manufacturer of my toaster. Whether I toast a thousand slices or let the toaster collect dust on the counter, the manufacturer incurs no additional cost. Leasing a toaster would be absurd, but that’s the expectation some developers of pretty basic applications expect. One of the related posters mentioned JetBrains. I agree JetBrains get it right. You get to keep your toaster when you unsubscribe. If you stay subscribed you get the latest toaster if that’s what you want. And the incentives and risk are on them to make sure they make the next model toaster compelling.
- ModernMech 5y ago