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An educated customer would also know that their food was made in a factory that also works with nuts and thus avoid said product if they have an allergy. An edu
by ben-schaaf 5y ago
An educated customer would also know that their food was made in a factory that also works with nuts and thus avoid said product if they have an allergy. An educated customer would also know that their car airbags have a defect and will thus fight to get them replaced. An educated customer would know that the Phoebus Cartel was driving down the lifetime of lightbulbs to increase sales.
It's entirely unreasonable to expect the average person to read up and become an expert on everything that they purchase. This is the whole reason consumer protection laws exist.
- koolba 5y agoNone of your examples are relevant. I’d argue it is the responsibility of the consumer to know if their food has allergens. It’s convenient for consumers to have the declarations on packaged products, but that doesn’t stop an allergic person from being responsible for grabbing a street bite that ends up having nuts in it. The airbag example is a contractual obligation with a a warranted product. The light bulb cartel example is totally unrelated and throwing it in the mix only adds a sinister tone to the original topic. If you were talking about their salary collusion it’d be relevant. But it has no relation to iOS not allowing side loading. I’m not saying a consumer need be an expert in everything. But expecting that a product has functionality that’s never been advertised or suggested is unreasonable.