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No, you don't. You could talk to people, instead.
by readflaggedcomm 5y ago
No, you don't. You could talk to people, instead.
- tester756 5y agothen you'll have opinion of vocal minority
- readflaggedcomm 5y agoYes. Hopefully developers and power users, if they're chosen correctly and given the proper incentives (like having their ideas implemented).
- deleted 5y ago[deleted]
- efficax 5y agoSurveys and user interviews are also useful, but nothing beats having the data. And usually we use the telemetry data for the app to craft the surveys and interviews. Did you stick a cool feature on a dialog but nobody ever uses it? Telemetry tells us that's something to look into. The thing is that this is very easy to do with web apps, since you get a ton of telemetry for free through API requests. A desktop app is s black box without telemetry. Just release and pray
- atatatat 5y agoA 10-30 min walkthrough+interview of how 5 users use the software will elicit by who and why the dialog isn't being used.
- realusername 5y agoWhen was the last time you reached to talk to some project maintainers of your favorite open-source software? You have the answer to your question then.
- mixmastamyk 5y agoI give opinions in tickets all the time. This is floss were talking about, so budgets are a factor.
- TingPing 5y agoThat also biases data to a very narrow technical user.